Terms & Conditions

Effective Date: 15.07.2025

Welcome to www.vaagu.in. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Overview

Vaagu is an e-commerce platform offering handcrafted furniture made by skilled local artisans in India. We ship our products globally and are committed to delivering high-quality craftsmanship and service.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Product Information

All furniture sold on www.vaagu.in is handcrafted and may have slight variations in color, texture, and finish. These variations are natural and part of the uniqueness of each piece. We make every effort to display products as accurately as possible, but cannot guarantee that your screen’s display accurately reflects the actual product.

4. Orders & Payments

All prices listed are in INR and are exclusive of shipping charges, which are calculated at checkout.
We accept payments via secure third-party gateways.
Once an order is placed and confirmed, it cannot be canceled.

5. Shipping

We offer global shipping.
Shipping costs and estimated delivery times will be displayed at checkout.
Delivery timelines may vary based on the destination and customs regulations.

6. Returns & Cancellations

We do not accept returns or exchanges. Each product is made to order and crafted by hand. Customers are encouraged to reach out with any questions before purchasing. If an item arrives damaged, you must notify us within 48 hours of delivery with photographic evidence to request assistance.

7. Intellectual Property

All content on www.vaagu.in, including images, text, design, and logos, is the intellectual property of Vaagu and may not be used, reproduced, or distributed without prior written permission.

8. Limitation of Liability

Vaagu shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or its products, including but not limited to delays, lost profits, or data loss.

9. User Conduct

You agree not to misuse the website, upload harmful material, or engage in fraudulent, offensive, or unlawful activities while using our services.

10. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how your information is collected, used, and protected.

11. Changes to Terms

Vaagu reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes your acceptance of the revised terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

13. Contact

For any questions regarding these Terms & Conditions, please contact us at support@vaagu.in.